Customer Service |
Order Online |
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Ordering a product from xavixstore.com is quick and convenient. After you select an item, you'll be guided through checkout and order confirmation. |
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Questions about Your Order |
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Please send us questions regarding your order with your name, order number and e-mail address. Our customer service contact is below.
cs@xavixstore.com
Or please call the Customer Support Hotline at 1-877-527-3488. (Our customer service hours are Monday through Friday, 9:30 a.m. to 6:30 p.m. (PST))
Our customer service specialists will assist you as soon as possible. |
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Payment Method |
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We accept Visa, Master Card, Discover, American Express, Visa Debit and Master Debit. Credit card accounts are billed at the time of shipment. For best service, please include a daytime telephone number in case there are questions pertaining to your order. |
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Sales Tax |
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Sales tax is estimated - the actual charge to your credit card will reflect applicable state and local tax. We are required by law to collect sales tax on shipments to those states where we have business registration.
The appropriate sales tax will be added for delivery to: CA. |
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Shipping |
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We ship orders Monday - Friday. If you place an order on a weekend day or national holiday it will be processed next business day. Your items will leave our distribution centers in San Diego, CA within 1 to 3 business days.
All items will be shipped via UPS. Please note that a physical address is required for all UPS shipments. UPS will not deliver to a PO box. |
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Returns |
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xavixstore.com is operated by SSD COMPANY LIMITED. All sales are final. However, we will honor the product warranties we have set forth. Please review the following links for details.
Returns
Product Warranty
If you have any questions about or experience any problems with your purchase, please contact XaviX/JCS Customer Support by following the instruction in your product user's guide. |
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FAQ |
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Q: When will my order be shipped?
A: Your items will leave our distribution center in San Diego, CA within 1 to 3 business days.
Q: Can I send an order to a country other than the United States?
A: Currently, we only ship to the 50 states within the United States. |